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Shipping Zones and Costs
Zone A
Cost €4. Free on orders above €50
Countries: Greece
Zone B
Cost €5. Free on orders above €100
Countries: Bulgaria, Cyprus
Zone C
Cost €8. Free on orders above €100
Countries: Romania
Zone D
Cost €15. Free on orders above €100
Countries: Austria, Vatican, Belgium, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Italy, Spain, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czechia, Finland
Zone E
Cost €18. Free on orders above €100
Countries: Albania, Andorra, Bosnia and Herzegovina, North Macedonia, Gibraltar, Guernsey, Greenland, Switzerland, Iceland, Canary Islands, Kosovo, Liechtenstein, Montenegro, Faroe Islands, Norway, San Marino, Serbia, Jersey, Turkey
Zone F
Cost €21. Free on orders above €100
Countries: Egypt, Algeria, United Arab Emirates, USA, Jordan, Israel, Canada, Qatar, Kuwait, Lebanon, Libya, Morocco, Mexico, Bahrain, Oman, Ukraine, Saudi Arabia, Tunisia
Zone G
Cost €24. Free on orders above €100
Countries: Vietnam, Japan, India, Indonesia, Cambodia, China, South Korea, North Korea, Laos, Macau, Malaysia, Maldives, Bangladesh, Bhutan, Brunei, Myanmar, Nepal, Pakistan, Singapore, Sri Lanka, Taiwan, Thailand, Philippines, Hong Kong
Zone H
Cost €30. Free on orders above €100
Countries: Saint Barthelemy, Saint Vincent, Saint Helena, Saint Eustatius, Saint Kitts, Saint Lucia, Saint Martin, Azerbaijan, Ethiopia, Ivory Coast, American Samoa, East Timor, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Afghanistan, Haiti, Vanuatu, Venezuela, Bermuda, Bolivia, Brazil, French Guiana, Georgia, Gambia, Gabon, Ghana, Guam, Guadeloupe, Guatemala, Guyana, Guinea, Equatorial Guinea, Guinea-Bissau, Grenada, Dominica, Dominican Republic, El Salvador, Eritrea, Zambia, Zimbabwe, Iran, Iraq, Kazakhstan, Cameroon, Central African Republic, Kenya, Cayman Islands, Kiribati, Colombia, Comoros, Congo, Zaire, Costa Rica, Cuba, Cook Islands, Curacao, Kyrgyzstan, Lesotho, Belarus, Liberia, Mayotte, Malawi, Mali, Mariana Islands, Marshall Islands, Martinique, Mauritius, Mauritania, Micronesia, Mongolia, Mozambique, Moldova, Montserrat, Barbados, Bahamas, Belize, Benin, Bonaire, Botswana, Burkina Faso, Burundi, Namibia, Nauru, New Zealand, New Caledonia, Nevis, Falkland Islands, Niger, Nicaragua, Niue Islands, South Sudan, South Africa, Honduras, Uganda, Uzbekistan, Uruguay, Palau, Panama, Papua New Guinea, Paraguay, British Virgin Islands, US Virgin Islands, Peru, Puerto Rico, Cape Verde, Reunion Islands, Rwanda, Russia, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Northern Somalia, Eswatini, Sudan, Suriname, Syria, Tanzania, Tajikistan, Tahiti, Jamaica, Djibouti, Togo, Tonga, Tuvalu, Turkmenistan, Turks and Caicos, Chad, Trinidad and Tobago, Yemen, Fiji, Chile
Payment Methods
Cash on Delivery (Greece only)
You do not prepay your order but pay the full amount directly to the courier delivering your selected product. Cash on delivery is free of charge.
Google Pay
You can pay via Google Pay with no additional fees.
IRIS payments
You can pay via IRIS. Our payment details will appear at checkout.
Credit/Debit Card
You can pay with credit, debit, or prepaid cards (Visa, Mastercard, Maestro, American Express, Diners, etc.) or through the Masterpass e-wallet. There is no fee for this payment method.
Bank Transfer
You can pay via bank transfer. We regularly check our account transactions to avoid delays in your order. There is no fee for this payment method.
GR7102603360000770200618313
GR7001407200720002002003910
GR2401710770006077168538345
Account Holder: GEORGIOS MARGIOLOS
Paypal
Paypal is considered one of the safest online payment methods. If you choose this option, our system will automatically redirect you to the Paypal payment page. There is no fee for this payment method.
Apple Pay
You can pay via Apple Pay with no additional fees.
Stripe
You can pay via Stripe with no additional fees. Stripe also allows payment with your debit or credit card.
Product Returns
Our Responsibility
If we send you the wrong or a defective product, we will cover all expenses to return it and send you a replacement as soon as possible. Simply contact us the same or next day. We do not accept returns after 14 days from the purchase date.
Conditions
- You must contact us the same or next day after receiving the product.
- For a refund (if you do not want a replacement), we must first receive the product to verify that it is in its original packaging and unused.
- The product must be unused and in its original packaging.
- The product must be accompanied by all necessary documents proving the transaction (e.g., receipt, invoice, etc.).
Your Choice/Responsibility
If you wish to return a product for any reason, you must return it to one of our stores (whichever is convenient for you) within 14 days. The first return is free of charge. After that, a fee of €5 applies for Greece and €30 for other countries. We do not accept returns after 14 days.
Our store locations:
- Thessaloniki: Patriarchou Grigoriou E 34, PC 54248, +30 2310 383 588
- Athens: Leoforos Irakleiou 216, PC 14231, +30 210 27 55 681
- Piraeus: Grigoriou Lambraki 69, PC 18534, +30 210 411 64 97
If you cannot return the product to one of our stores, you can send it via courier. We collaborate with ELTA Courier and EASY MAIL. Returns via other courier companies will not be accepted. Please contact us before sending the product; we will not accept returns without prior communication.
Conditions
- You must contact us the same or next day after receiving the product.
- For a refund (if you do not want a replacement), we must first receive the product to verify that it is in its original packaging and unused.
- The first return is free. After that, there is a fee of €5, provided it is within 14 days.
- The product must be unused and in its original packaging.
- The product must be accompanied by all necessary documents proving the transaction (e.g., receipt, invoice, etc.).
Useful Tips
If you have further questions regarding shipping or payment methods, or if you encounter any difficulty during the process, please contact us at +30 2310-383588 | +30 210 27 55 681 | +30 210 411 64 97.
If you have any concerns, even after your purchase, feel free to contact us via email, phone, or in person. We will be happy to assist you.